Tenant Portal Benefits for Business Center Owners

The Business Center Owner's top 7 wishlist:

Client satisfaction and retention leading to full occupancy
Pride of ownership – Property presence on the market
Generate and keeping track of service income
Create additional revenues per Client
Sign up Virtual Clients sight unseen
Keep management costs under control
Have Real time access to information and updates about your Center

A Tenant Portal is a valuable tool for achieving these goals.

Client Retention: Provide superior customer service thru automation. Get praise, not complaints about response time. Property Presence: Tenant Portal software is no longer a tool reserved for the large operators. A Tenant Portal will help differentiate your Centers among competitors. Service Income: A Tenant Portal is the tool to increase and track existing service income. Allow Clients to order services “at the click of a button” and ensure that your staff is following up on all possible revenue opportunities. Integrated reports ensure that the Client is billed correctly for all services ordered. Additional Revenues: Offer your Clients high-value third party products and services to generate bottom line revenue without additional overhead. Virtual Clients: Sign up Virtual clients sight unseen in order to increase high margin revenues. Effectively promote your services to your Virtual clients using the same staff and tools as in-house Clients. Real Time Access: Knowledge is MONEY. Create accountability and know in real time what is actually happening in your Center. Receive automatic status and updates. Pull out accurate detailed reports on services, client information, and payment history. Reduce Paper and Material Costs: Save thousands of dollars each year in paper, material and labor costs by leveraging e-memo announcements, online document management, and web based tenant handbooks. Reduce up to 80% of Non-Revenue generating Phone Calls: Lower labor costs and allow available staff to focus on tasks that generate revenue.